WIN OVER YOUR CLIENTS! WITH AMAZING CUSTOMER SERVICE.
LEARN THE INS AND OUT OF PROVIDING GREAT CUSTOMER SERVICE THAT KEEPS YOUR CLIENTS COMING BACK TO YOU, REFERRING YOU TO OTHER, AND MAKES RUNNING YOUR BUSINESS AND DEALING WITH CLIENTS LESS STRESSFUL.
IN THIS COURSE YOU WILL LEARN:
5 KEYS TO OUTSTANDING CUSTOMER SERVICE
HOW TO DEAL WITH CLIENTS
SETTING BOUNDARIES FOR YOURSELF AND YOUR CLIENTS
SETTING UP STUDIO POLICIES AND WHY YOU NEED THEM
HOW TO SET UP PROCEDURES SO EACH CLIENT RECEIVES THE SAME GREAT SERVICE AND NO STEPS ARE MISSED
HOW TO ASK FOR REVIEWS AND ACTUALLY GET THEM
HOW TO FOLLOW UP AND GET THE FULL LIFETIME VALUE OF YOUR CLIENTS
YOU WILL ALSO RECEIVE:
SCRIPTS TO USE WITH YOUR CLIENTS IN MANY SITUATIONS THAT YOU WILL COME ACROSS IN YOUR CAREER
WELCOME EMAIL TO SEND CLIENTS AFTER BOOKING
IMPORTANT INFORMATION DOCUMENT TO MAKE SURE YOUR CLIENTS HAVE ALL THE INFORMATION THEY NEED
CONSULT/ CLIENT INTAKE FORMS
STUDIO POLICIES
HEALING DIAGRAM
BONUS:
HOW TO SET UP DIGITAL CONSULT FORMS TO HAVE YOUR CLIENTS FILL OUT PRIOR TO THEIR APPOINTMENT
HOW TO SET UP YOUR EMAIL MARKETING
HOW TO TRACK AND RECORD CLIENTS FOR REVIEW REQUESTS AND FOLLOW UP APPOINTMENTS
SET YOURSELF AND YOUR BUSINESS APART BY OFFERING NOT ONLY AMAZING BROW SERVICES BUT ALSO OUTSTANDING CUSTOMER SERVICE THAT YOUR CLIENTS CAN'T STOP TALKING ABOUT.
AFTER PURCHASING THIS COURSE- YOU WILL RECEIVE AN EMAIL TO CREATE AN ACCOUNT FOR ACCESS TO THIRS COURSE. IF THIS IS NOT YOUR FIRST BROWTAB BSCHOOL COURSE IT WIL BE ADDED TO YOUR BSCHOOL COURSE DASHBOARD (BE SURE TO USE THE SAME EMAIL ADDRESS)